Shipping & Returns
Orders will be dispatched using Royal Mail’s Special Delivery service. All UK orders incur a flat charge of £10 and are fully insured.
Parcels will need to be signed for in person, so please state a delivery address where someone will be present to receive it. In the event that nobody is available to receive your item, a card will be left providing you with the option to have the item delivered at a later date or to collect your parcel from your local collection Post Office depot. A tracking number will be supplied via email when your order has been dispatched.
DELIVERIES TO THE REST OF THE WORLD:
For deliveries to the rest of the world I use an insured courier service that endeavours to deliver the package in 3 to 5 days depending on where in the world the item is being sent to. I charge a flat rate of £12.5 for deliveries outside of the UK and Europe.
International delivery is the responsibility of the postal service in the destination country and Fraser Hamilton Jewellery cannot be held responsible for any delays caused by the local country postal service or customs checks. Any customs charges outside of the USA are the sole responsibility of the customer. A tracking number will be supplied via email when your order has been dispatched.